About this quote

True kindness shows up when there is absolutely nothing to gain from it. Watch how someone talks to a busy waiter or a janitor when nobody else is looking. People often wear masks around those who hold power, but those masks slip fast around those who hold none. You can easily measure someone's integrity by observing these small, quiet interactions. Next time you assess a new friend or business partner, pay close attention to how they handle those who cannot offer them a single favor.

When to use it

• After a job interview, your coworker praises the candidate, but you say, 'He was great with us, but I saw him scream at the parking valet outside. That tells me everything I need to know about his real personality.'
• You are advising your brother on his new relationship: 'Pay attention to how she treats the waitstaff on your dates; if she is rude to them but sweet to you, she is just putting on a show.'
• You notice a senior athlete on your track team mocking the slower freshman when the coach is out of earshot. You call them out immediately, knowing that true team captains do not punch down.