About this quote

A short question that moves a relationship from distance to action. It hands the other person a choice while making clear you are willing to step in. Say it plainly and mean it; follow with a specific offer so the person can accept or decline without awkwardness. Try using it when someone looks stuck—you may end the stall and solve the problem faster.

When to use it

• At the office when a teammate freezes during a tight deadline: "Can I help you with something?"
• In the library when a classmate stares at a blank page before an essay: "Can I help you with something?"
• At the ER waiting room when a friend looks overwhelmed: "Can I help you with something?"
• On the soccer sideline when a player sits down breathing hard: "Can I help you with something?"