Frequently Asked Questions

Yes, we offer a satisfaction guarantee on all our products. If for any reason you are not satisfied with your planner, you can return it within 30 days of the purchase date for a full refund. To initiate a return, please contact our customer support team, and they will guide you through the process. Please note that the planner must be in its original condition and packaging for us to accept the return.

Yes, if you accidentally ordered the wrong planner, we are happy to help you exchange it. To initiate an exchange, please contact our customer support team within 30 days of the purchase date, and they will guide you through the process. Please note that the planner must be in its original condition and packaging for us to accept the exchange. We'll also cover the cost of shipping the new planner to you.

Yes, we offer a satisfaction guarantee on all our products, and we stand behind the quality of our planners. If your planner arrives with a defect, please contact our customer support team with details and images of the defect. We will send you a new planner as soon as possible at no extra cost to you. We apologize for any inconvenience caused and want to ensure that you receive a high-quality planner that meets your expectations.

Yes, we can check the status of your order for you. Please log into your account on our website and click on "Order History" to view the status of your order. If you did not create an account, please contact our customer support team with your order number, and they will be happy to assist you in tracking your order. Please note that it may take up to 24-48 hours for tracking information to become available after your order has shipped.

We understand the importance of gift giving and the desire to have your order arrive as a gift. While we currently do not offer a gift option on our website, we do offer gift options on our official Amazon store. By marking your order as a gift, you can include a personal message, hide prices on the packing slip, and even add gift wrap. You can also share a digital copy of your gift receipt with the recipient or send the gift via email or text message without providing their delivery address. To purchase our planners as a gift, please visit our official Amazon store.

Once your order has shipped, you will receive a shipping confirmation email with a tracking number and a link to the carrier's website. Please allow up to 24-48 hours for tracking information to become available after your order has shipped. You can also log into your account on our website and click on "Order History" to view the status of your order and track your shipment. If you have any issues with tracking your order or did not receive a shipping confirmation email, please contact our customer support team, and they will be happy to assist you.

Yes, we are committed to using eco-friendly and sustainable materials in our planners and calendars. We use recycled paper, soy-based ink, and other environmentally friendly materials in our products. Our aim is to reduce our impact on the environment while providing high-quality planners and calendars to our customers. If you have any further questions about our commitment to sustainability or our product materials, please feel free to contact our customer support team, and they will be happy to assist you.

Yes, we occasionally offer discounts and promotions to our customers. To stay up-to-date with our latest deals, promotions, and product releases, please subscribe to our newsletter or follow us on social media. We often offer exclusive discounts to our email subscribers, so be sure to sign up to our newsletter to receive these offers. If you have any other questions or concerns about discounts or promotions, please feel free to contact our customer support team.

Yes, we offer bulk purchasing options for our products. If you are interested in purchasing our planners or calendars in bulk for your company or organization, please contact our customer support team, and they will provide you with further details and pricing information. We also offer customization options for our products, such as adding your company logo or a personalized message. Please feel free to reach out to our customer support team if you have any questions or would like to place a bulk order.

We understand that sometimes orders need to be canceled. If you need to cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that if your order has already been shipped, it cannot be canceled. In that case, you can return the order for a refund once you receive it. For more information on our return policy, please see our Returns and Refunds page. If you have any further questions or concerns about canceling an order, please feel free to contact our customer support team, and they will be happy to assist you.

Yes, we always welcome feedback and suggestions from our customers. We believe that your input can help us improve our products and provide better customer service. If you have any feedback or suggestions, please contact our customer support team, and they will forward your message to our product development team. We value your opinion and strive to make improvements based on your feedback. Thank you for choosing our products, and we look forward to hearing from you.

At this time, we only offer shipping to the United States and Canada. We apologize for any inconvenience this may cause. However, we are constantly working to expand our shipping capabilities, and we hope to offer international shipping in the near future. Please check back with us periodically for updates on our shipping options. If you have any questions or concerns about shipping, please feel free to contact our customer support team, and they will be happy to assist you.

Our planners and calendars are made from high-quality materials to ensure they are durable and can withstand daily use. The covers are typically made from a variety of materials, such as leatherette, fabric, or high-quality paper, depending on the specific product. The pages are typically made from acid-free paper that is designed to resist yellowing and deterioration over time. We also strive to use eco-friendly and sustainable materials whenever possible to reduce our environmental impact. If you have any specific questions about the materials used in our products, please feel free to contact our customer support team, and they will be happy to assist you.